Betting Rules

These rules apply to betting products and markets made available through Shuffle Casino. Additional rules may apply to a particular sport, event, competition, racing product, game or promotional offer. Where a specific rule conflicts with a general rule, the specific rule for that product or market will generally apply.

You are responsible for reading the information shown on the website before placing a bet. This includes the market name, selection, available odds or price, stake, potential return, event details and any displayed conditions. If you do not understand a market or its rules, you should not place a bet until you have obtained sufficient information.

You must use your own account when betting. Account holders are responsible for keeping login details, payment information and access devices secure. You must not allow another person to place bets using your account, and you must not place bets on behalf of another person unless this is expressly permitted by applicable law and the relevant account rules.

All customers must meet the applicable age, identity and location requirements before using betting services. Shuffle Casino may request information or documents to verify identity, account ownership, age, source of funds or compliance with legal and regulatory obligations. Betting activity may be restricted while a review is taking place.

• Only one person should use an individual customer account.
• You must provide information that is accurate, complete and kept up to date.
• You must not use betting services for unlawful activity, fraud, money laundering or other prohibited conduct.
• You must not attempt to interfere with the website, manipulate a market or exploit a technical weakness.
• You should check every bet carefully before confirming it.

Availability and legal requirements

Betting products may not be available in every location or at all times. You are responsible for complying with the laws that apply to you, including laws relating to online gambling, account use, payments and taxation. If you are in Australia, you should only use betting services where they are lawfully available to you. Shuffle Casino may refuse access, suspend betting or restrict particular products where required by law, an authority, a service provider or its internal controls.

Bets are settled using the official result or source identified in the applicable market rules. The result may be based on the final score, finishing position, official classification, published statistics, game result or another clearly defined outcome. A result may be changed after an initial announcement if the recognised official source corrects or updates it.

If a market does not state how a particular situation will be handled, Shuffle Casino may use the most reasonable interpretation of the published market description and relevant product rules. This may include situations involving postponed events, abandoned events, changes of venue, changes to event conditions, participant withdrawals or incomplete competitions.

Postponed, abandoned or changed events

A market may be suspended, amended or declared void if an event is postponed, abandoned, materially changed or cannot be completed in accordance with its original terms. Some bets may remain valid where the relevant rules provide enough information for a settlement. Other bets may require the event to take place within a specified period or under specified conditions. The applicable market rules will determine the outcome.

Changes to a participant, team, venue, format or scheduled start time can affect whether a bet remains valid. A market may also be suspended where there is uncertainty about an event or concern about the integrity of betting activity. Suspension does not necessarily mean that a market will be cancelled.

Errors and irregular activity

Despite reasonable care, the website may contain typographical, technical, transmission, display or settlement errors. An obvious error may include an incorrect price, duplicated market, incorrect event description, incorrect result or other information that is clearly inconsistent with the circumstances. Where permitted by applicable law, an affected bet may be corrected, cancelled or settled using the correct information.

If a bet is accepted after an event has started, after a result is known or during a period when betting should have been suspended, the bet may be reviewed and declared void or settled in accordance with the relevant rules. The same may apply where a customer attempts to take advantage of an error, delay, malfunction or incomplete information.

Where account activity suggests fraud, collusion, misuse, manipulation or another breach of the rules, Shuffle Casino may investigate and take proportionate action. This may include voiding affected bets, restricting an account, withholding activity pending review or reporting matters to an appropriate authority where required.